SuperTaxi 360 Privacy Policy

Last updated: April 30, 2026

This Privacy Policy explains how SuperTaxi 360 collects, uses, stores, and shares your personal information when you use our website, mobile apps, and transportation services. By using our services, you agree to the practices described here.

1. Scope

This policy applies to riders, driver applicants, drivers, fleet partners, and website visitors who use SuperTaxi 360 services.

2. Information We Collect

• Account data: name, email address, phone number, password.
• Profile and verification data: photo, ID documents, and other information required by law or safety checks.
• Trip data: pickup/dropoff details, route, fare, date/time, trip status, and payment details.
• Location data: approximate and precise location when enabled for booking, matching, and safety features.
• Device and usage data: IP address, browser/app version, device identifiers, logs, and interaction events.
• Support and communication data: messages, ratings, feedback, and customer support records.

3. How We Use Your Information

• To create and manage accounts.
• To match riders with drivers and complete trips.
• To process payments, receipts, and fraud prevention checks.
• To improve service quality, reliability, and product features.
• To provide customer support and resolve disputes.
• To send essential service notifications and, where permitted, promotional messages.
• To comply with legal, tax, regulatory, and safety obligations.

4. Legal Bases

We process data based on one or more of the following: contract performance, legitimate interest, legal obligation, and consent where required.

5. Data Sharing

We may share information with:

• Drivers/riders as necessary to complete rides (for example, first name, contact channel, trip details).
• Payment processors and financial partners.
• Technology, analytics, communications, cloud, and support service providers acting on our instructions.
• Regulators, law enforcement, courts, or other authorities when legally required or for safety reasons.
• Business partners in case of merger, acquisition, or restructuring, subject to applicable safeguards.

6. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, analytics, and performance. You can manage cookie preferences in your browser settings.

7. Data Retention

We retain personal data only for as long as necessary for service delivery, legal compliance, dispute resolution, and security purposes. Retention periods vary by data type and legal requirements.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data.
• Correct inaccurate data.
• Delete data (subject to legal/operational exceptions).
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.
• Data portability where applicable.

9. Data Security

We apply reasonable technical and organizational safeguards to protect personal data, including access controls, encryption in transit where applicable, and monitoring.

10. International Data Transfers

If data is transferred across borders, we apply appropriate safeguards in line with applicable data protection laws.

11. Children’s Privacy

SuperTaxi 360 is not intended for children below the legal age required to use ride-hailing services in your region unless explicitly permitted by local law and supervised account features.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material updates will be posted on this page with an updated effective date.

13. Contact Us

For privacy questions or requests, please contact SuperTaxi 360 support via the Help Center on this website.